Cell Phone Safety Net Privacy Policy

Last Updated: September 25, 2026

Cell Phone Safety Net (“Cell Phone Safety Net,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who interact with our nonprofit organization, programs, services, and website.

This Privacy Policy explains what information we may collect, how we use and protect that information, when information may be shared, and how we handle information related to our SMS/text messaging program.

Information We Collect

Depending on how you interact with Cell Phone Safety Net, we may collect information such as:

• Your name

• Phone number

• Email address

• Mailing address or other contact information you provide

• Information submitted through forms, applications, surveys, or other communications

• Information related to participation in our programs or services

• Donation and transaction information

• Communications you send to us

• Consent to receive SMS/text messages

• Basic technical information generated when you visit our website, such as browser, device, and usage information

We only collect information that is reasonably necessary to operate our nonprofit organization, provide our programs and services, communicate with individuals, and fulfill other legitimate organizational purposes.

How We Use Your Information

Cell Phone Safety Net may use information we collect to:

• Operate and administer our nonprofit organization, programs, and services

• Provide assistance, resources, and support

• Respond to questions and requests

• Communicate with program participants, applicants, donors, volunteers, supporters, and others who interact with our organization

• Process donations and transactions

• Send communications that you have requested or agreed to receive

• Maintain and improve our website, programs, and services

• Maintain appropriate organizational records

• Protect against fraud, misuse, or security threats

• Comply with applicable legal and regulatory requirements

We do not sell personal information.

How We Share Information

We may share information with service providers that perform necessary functions on our behalf, such as website hosting, payment processing, communications, data storage, or other operational services.

We may also disclose information when required by law, to respond to lawful requests from government authorities, or when reasonably necessary to protect the rights, safety, or property of Cell Phone Safety Net or others.

Customer and participant information is not shared with third parties for their promotional or marketing purposes.

Mobile opt-in information and SMS consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in and SMS consent information.

Donations and Payment Information

When you make a donation or other payment, payment information may be processed by a third-party payment processor. Cell Phone Safety Net may receive information about the transaction necessary for recordkeeping, donor acknowledgment, and administration of our nonprofit activities.

Payment processors may handle payment information according to their own privacy and security policies.

Website Information

When you visit our website, certain technical information may be collected automatically through cookies, server logs, analytics tools, or similar technologies.

This information may be used to operate, secure, understand, and improve our website and services.

Data Security and Retention

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information for as long as reasonably necessary to provide our programs and services, fulfill the purposes described in this Privacy Policy, maintain appropriate records, and comply with applicable legal obligations.

Your Privacy Choices

You may contact us to request that we update or correct personal information you have provided to us or to request that we stop sending certain communications.

Email requests may be sent to john@cellphonesafetynet.org.

SMS communications may also be stopped at any time by replying STOP as described below.

SMS Messaging Privacy & Terms

Cell Phone Safety Net offers SMS/text messaging to provide general customer and participant care, answer questions, provide support, and communicate information related to our programs and services.

Information Collected for SMS Messaging

When you opt in to receive SMS messages from Cell Phone Safety Net, we collect:

• Your name

• Your mobile phone number

• Your consent to receive SMS messages

How SMS Information Is Used

We use this information to:

• Operate and administer our nonprofit organization, programs, and services

• Respond to questions and provide support

• Send SMS messages that you have opted in to receive

Customer and participant data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in information and SMS consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in and SMS consent information.

Messaging Program

The Cell Phone Safety Net messaging program consists primarily of general customer and participant care messaging used to answer questions, provide support, and communicate information related to our nonprofit programs and services.

Messages will be sent from (541) 444-3696.

Message frequency will vary based on communication needs.

Opting Out

You can cancel SMS service at any time by replying STOP to the phone number from which you received our messages.

After you send STOP, we will send you an SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us.

If you would like to receive messages again, you may opt in again using the same process you originally used to subscribe.

Getting Help

If you experience problems with our messaging program, reply HELP for assistance.

You may also contact us directly at:

john@cellphonesafetynet.org

Message and Data Rates

Message and data rates may apply to messages sent to you from Cell Phone Safety Net and messages you send to us.

Message frequency varies based on communication needs.

If you have questions regarding your text or data plan, please contact your wireless provider.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the Cell Phone Safety Net SMS messaging program, please contact:

Cell Phone Safety Net

Email: john@cellphonesafetynet.org

SMS/Phone: (541) 444-3696